1.Sign into our Manage additional users page. 2.Select the Set up an additional user button. 3.Insert the name and other details of the user you wish to add. 4.Create a Sky iD username and password. My quesion is, will Sky GO work on a secondary Sky iD? My main reason is that a member of the household would like to use Sky Go, but I don't want to give them my Sky iD as this will give them full access to my Sky account (can upgrade/downgrade, view bills etc) whereas a secondary bill can't. Go to Sky.com and sign in with your Sky iD details. This page will show all of your active devices. To remove a device, choose the one you want to get rid of and select Remove this device. Once you've reached the maximum limit of six, any new device you try to add will automatically swap out the least used registered device. Find out how many devices you can register on Sky Go, and how to view or remove registered devices. Watch all 7 Sky Sports channels live on your mobile, laptop or tablet on Sky Go. At no extra cost for Sky Sports TV customers With Sky Go you can watch entertainment, movies and sports live and on.
Are you having issues connecting to the internet?
Slow internet or no connection at all can be caused by a software issue such as a virus infection or a conflict between the apps on your computer.
If there’s an issue with your Internet Service Provider (ISP), that can also cause an issue on your internet connection that’s why you sometimes end up calling your ISP for technical assistance.
In some cases, slow internet connection can happen when a number of devices are connected to the same WIFI.
So, how do you know if there are many devices connected to your WIFI?
There are two ways to check your router’s settings.
- If you’re still connected to the WIFI, you may access the settings wirelessly or through the WIFI.
- If you’re not connected to the WIFI anymore, you may access your router settings by connecting the ethernet cable from the router to your computer or laptop.
How to Access the Router’s Settings
If your internet connection is slow but you’re still able to connect to your WIFI, you may access the settings by following these steps.
Step 1 – In the search bar on your computer, type CMD and hit enterto access the Command Prompt.
Step 2 – In the Command Prompt (black window with a blinking cursor), type IPCONFIG and hit enter.
Sky Go User Id Lookup
Step 3 – Look for the Default Gateway.
Step 4 – Open your Internet Browser (examples: Internet Explorer, Google Chrome, Mozilla Firefox, etc)
Step 5 – Type the Default Gateway on the Internet Browser’s address bar.
- Leave the User Name blank (don’t write anything on the box)
- Type admin for the Password
Step 6 – Once you’re logged in, click Wireless (1), then Primary Network (2) to see the Wireless Settings.
How to Change the WIFI Name and/or WIFI Password
- To change the WIFI Name, enter the new name in the Network Name (SSID) box (3)
- To change the WIFI Password, enter the new password in the WPA Pre-Shared Key box (4)
Step 7 – After making your desired changes, click Apply at the bottom of the page.
If you want to access the router settings of your Sky Broadband account, just follow the steps above.
And if you’re having an issue with your internet connection, you may try to change the WIFI name or WIFI Password to see if that works. If not, then try to contact the SKY Broadband customer service for further assistance.
How to Contact SKY Broadband Customer Service
Metro Manila
- Call: 381-0000
- Text (Standard text message rates apply):
- For Globe, Touch Mobile
Subscribers: 0917-6310000
For Smart, Talk N’ Text
Subscribers: 0918-8631000 - Email: skyserves@mysky.com.ph
Other Areas:
- Laguna – (049)534-1555 up to 56
- San Pedro – (02)520-8560 up to 61
- Davao – (082) 305-5456
- Cebu – (032) 346-4255
- Dumaguete – (035)225-7691 or 225 0200
- Baguio – (074) 442-4841
- Cavite – (046)484-4701
You may also send your inquiries or concerns to this email address: callcenter@skycable.com or visit the SKY Broadband website for more information.
Related
Sky Accessibility
We're committed to ensuring that all our products and services are fully inclusive and easy for everyone to use. So, if you or someone you know has a disability, or might just benefit from some additional support or custom features, take a look at what we have to offer.
Wild Animal Babies
Find out more
Register for our services
We want you to get the most from Sky so we offer a number of services for our customers with accessibility requirements, like alternative billing formats including braille, large print and audio CD. We have other ways of contacting us too, like British Sign Language via an interpreter or Text Phone. And we’re trained to support Power of Attorney accounts. We also offer a messaging service. Please let us know if you need any extra assistance or would like to register your account with us.
Collaborations
Sky Go User Id Login
We work with people and organisations who keep us learning and improving. For example, the Royal National Institute for the Blind share their expertise on our Sky box display, our apps and websites. Action on Hearing Loss supported us when we launched subtitles on demand, helping us test our service with people affected by hearing loss. And Dementia Friends trained us to make sure we offer the best support to people affected by dementia.
TV Highlights
Intergalactic Series 1 Episode 1
Sky 1
30th April 2:00AM
Audio Description & Subtitles
New & Exclusive. In the outskirts of outer space, a fearless young cop and galactic pilot finds her life change forever when accused of treason. Sky original drama.
Audio Description by Kenneth Blair
An American Pickle
Sky Cinema Premiere
30th April 8:00AM
Audio Description & Subtitles
Preserved in brine for a century, an Orthodox Jewish factory worker wakes up and tries to find his great-grandson. Comedy drama starring Seth Rogen. (2020) (85 mins)
Audio Description by Tacye Lynette
The Good Doctor Series 1-3
Subtitles
Freddie Highmore stars in a top-drawer medical drama as an autistic surgeon facing the challenge of defying his colleagues' expectations at a prestigious hospital's surgery unit.
Available until 30/09/21
